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Returns

Start with us before sending anything back. We will check the order and provide the correct instructions for your artwork.

Policy being finalised

The final return window, return address and responsibility for change-of-mind shipping will be confirmed before checkout is enabled. Statutory consumer rights are not limited by this preview.

01

Standard wall art

Contact us within the final published return window and include your order number and reason. Eligible artwork should be unused, undamaged and securely packed in its original protective packaging where reasonably possible.

02

Custom artwork

Custom Artwork is made from customer-provided content and approved specifications, so cancellation and return conditions may differ. We will explain the applicable terms before production begins.

03

Damaged, defective or incorrect items

Contact us promptly with the order number, a short description and clear photographs of the artwork and packaging. We will review the issue and explain the available resolution.

04

Refunds and order changes

Eligible refunds are issued after the return is received and inspected. Contact us immediately if an order needs to change; changes may no longer be possible after production starts.

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